Hey Hilary!!
I wanted to say a super-big THANK YOU SOOOO MUCH for all your help in finding me my new BLUE Malibu WITH A SUNROOF!!! J It’s been a stress-free, hassle-free, pressure-free pleasure working with you! I appreciate your patience with me too. I know this process started several months ago but it was well worth the wait!!
The ride home was so much fun last night and I think this is the first time I actually wish I worked further from home b/c the ride in was too short this morning J
I LOVE IT LOVE IT LOVE IT!!!
THANK YOU SOOOO MUCH!!! Joey’s going to go for his first right tonight! J
Thanks again!
Sue
***************************************************************
I went to Moran Chevrolet this month to purchase a used car, always a daunting experience but when salesman, Larry Kane, greeted me at the door I felt that everything would be okay. When I told him I wanted a 2004 Tracker, he quickly explained to me why I didn't want one - safety issues as well as potential mechanical problems with an older car. These were the same reasons my grandson didn't want me to buy a Tracker. Larry showed me several great options and I chose a 2009 HHR. When I called my grandson to tell him my decision, Larry asked to talk to Josh to assure him that all was well. All the details - financing, transferring plates, insurance - were all taken care of by the staff at Moran in a timely manner. Before I left the dealership, Larry took the time to show me the ins and outs of the car and reviewed how Onstar works. I would definitely purchase another car from Moran Chevrolet. Thank you, Larry for making this purchase a great experience
**************************************************************
My family had a truly wonderful car buying experience.
I felt it important to let you know what a great job Rob Miller did for us.
His service, professionalism, and knowledge were second to none.
I am up for a new car myself, and I will definitely see Rob again when that time comes. As I mentioned, I bought my last six cars from Ford, but will continue to but from Moran so long as I get the level of service I have received up to this point!!
In the meantime, please know that I will refer all friends and family to Moran as their new car needs should arise.
I wish you and you family a very Merry Christmas
Jim
**********************
Moran Chevrolet Management,
I wanted to send you an email regarding my latest car purchase. I own a
2008 Dodge Avenger and I was interested in lowering my car payment and driving a car which was easier to maneuver (FYI- Avengers are difficult to parallel park and have a horrible blind spot) I have wanted to do this for a while but honestly, I DREAD car shopping. My past experience with car shopping has not been positive and this time I expected the same. Bait and switch pricing, haggling over my trade in price with me ending up paying too much in the end, being overcharged for a car and walking out of the dealership feeling generally "screwed over" because I am a female shopping for a car. A migrane and being angry when car shopping is not uncommon for me.
I was pleasantly surprised at my entire experience at your dealership. I started online and left my information on the website over the weekend. By Monday morning, I had a voicemail from Hillary. I returned her call and made arrangements to come in test drive/price a Cruze. Still dreading this, I made my way over to the dealership on Tuesday. I was greeted in a sincere manner when I walked in, I met Hillary and from start to finish, she was
great- I was shocked that she remembered our short phone conversation.
Hillary listened to my thoughts and expectations for the car and made suggestions based on my price range. The pricing was worked out in a way that I could understand it and it was explained thoroughly. There were no surprises. When it came time to get a trade in price, I felt that Hillary was on my side. She was an advocate for ME . She got the best price that she could and was working on my behalf.
I think that Hillary said it best when I kept asking her about hidden charges and pricing on my Avenger. She said " I wouldn't do that to you, you are my customer". WOW!! Never before have i hear that!
I walked out of the dealership on Tuesday with plans to pick up my brand new Chevy Cruze leased car on Wednesday. Yes, it was that easy!
When I picked up my car, Hillary and I sat in my new car and she explained all of the features to me. I know she must have been busy but she took the time and she even gave me a tour of the service department and introduced me to various key staff members. When I signed for the car, every charge was
explained to me and in the end, I was HAPPY!
In the end, I felt at ease that I was treated fairly and like a valued customer! it was painless and actually exciting to get a new car!!! I love my new Cruze :)
So, I wanted to THANK YOU for making thing such a positive experience for me. I am not used to this and I wanted to tell you about my experience. We buy/lease cars on the average of every 3 years or so. This was by far the easiest and most pleasant car shopping experience that I have had. See you next time!
A heartfelt Thank you!!
Mrs. Koons
********************
i had a very good experience at moran chevrolet it was painless and i feel i got an excellent deal on this purchase u are the only dealer i no that would give the employee discount and a decent amount for my trade in. jeremy did a good job and i am very happy with the experience and would for sure do business with moran chevrolet again. i have already recommended you to all of my buddies at the fire department where i work. thanks again Rob
********************
I planned on writing to let you know how pleased I was with my service and also the professional service I received from Hilary Griswold, my sales woman. She was very helpful and informative and very patient with my many questions and concerns. She is definitely an asset to your organization.
S. LeBeau
****************************
Everything went really well with the entire transaction. Michelle and I drove up to Ft. Gratiot last week-end and spotted the G6. We had originally found a different one on-line, which was what we initially were going for. But this G6 was more to our liking.
We called Monday morning and spoke to Chris Aleksander and Dave Perala. Tuesday around noon the car was at the Clinton Township location for us to test drive. We bought it that afternoon.
Chris and Dave both made the process of turning in our lease vehicle (from Moran) and buy this one, very easy.
They are both extremely professional and very knowledgeable. We have been Moran customers for years for that very reason- Chris and Dave. They always do what they can to make our purchases or leases work.
Thank you-
Jerry
*************************
I want the management at Moran Chevrolet to know what a wonderful experience I had. Matt Stieber is one of the most professional, courteous and helpful salesmen you could possibly have on your team. He treated me with the utmost respect and helped me make the right choice in purchasing my Grand Prix. I will be back most definitely to purchase my next vehicle from him.
Thank you again.
Pam Berschbach
************************
My service was OUTSTANDING...John Kelly was magical as usual....Pat Oliver
***************************
John Kelly went above and beyond to make sure everything turned out great for me! A big thank you to him!
Nancy Loftis
***************************************
Hi Terry -
I have already picked up my Malibu last Saturday. I was helped by Rich Milne during my purchase. He did an excellent job.
Thanks,
Ryan
***************************************
I was absolutely astonished that the car and the price quoted by E-mail was exactly as described.It is no secret in the industry that most newspaper ads are a mile off the actual sales price and most dealers use this tactic regularly. Hilary was courteous and professional and I will surely return for another new vehicle.
Thank you, Mark
Harrison Twp.
*************************
Let me tell you that Kevn could have talked me into buying one of his used cars or even a new car but he knew I needed something more economical so after weighing all the options he told me that to buy my present car was the cheapest way to go. When I told him that my Mom was in the hospital he was able to expidite the process and we got in done right then and there.
He had leased this car to me 4 yrs ago and sold my Mom her car a few years ago and he remembered her and was truly sincere when he wished us the best.
Kevin is a good man not just a good salesman. Please keep him around for me because in a few years I might want to trade in this Impala and I wanat to deal with Kevin again!
Lisa
*****************************************
HI Dan--Actually, I popped in as a result of an e-mail inquiry and response from Hilary Griswold. She called me on Monday morning bright and early and said she had seen my request for information. I stopped by the dealership, turned in my 2007 Saturn Outlook on a pullahead lease, and later in the day took home a bright and shiny new red HHR Turbocharged vehicle complete with upgraded cloth and a moon room. I love it. Hilary did a great job. I just have to stay at the speed limit. Thanks....
L Musilli
******************************************* Hey Hilary!!
I wanted to say a super-big THANK YOU SOOOO MUCH for all your help in finding me my new BLUE Malibu WITH A SUNROOF!!! J It’s been a stress-free, hassle-free, pressure-free pleasure working with you! I appreciate your patience with me too. I know this process started several months ago but it was well worth the wait!!
The ride home was so much fun last night and I think this is the first time I actually wish I worked further from home b/c the ride in was too short this morning J
I LOVE IT LOVE IT LOVE IT!!!
THANK YOU SOOOO MUCH!!! Joey’s going to go for his first right tonight! J
Thanks again!
Sue
***************************************************************
I went to Moran Chevrolet this month to purchase a used car, always a daunting experience but when salesman, Larry Kane, greeted me at the door I felt that everything would be okay. When I told him I wanted a 2004 Tracker, he quickly explained to me why I didn't want one - safety issues as well as potential mechanical problems with an older car. These were the same reasons my grandson didn't want me to buy a Tracker. Larry showed me several great options and I chose a 2009 HHR. When I called my grandson to tell him my decision, Larry asked to talk to Josh to assure him that all was well. All the details - financing, transferring plates, insurance - were all taken care of by the staff at Moran in a timely manner. Before I left the dealership, Larry took the time to show me the ins and outs of the car and reviewed how Onstar works. I would definitely purchase another car from Moran Chevrolet. Thank you, Larry for making this purchase a great experience
**************************************************************
My family had a truly wonderful car buying experience.
I felt it important to let you know what a great job Rob Miller did for us.
His service, professionalism, and knowledge were second to none.
I am up for a new car myself, and I will definitely see Rob again when that time comes. As I mentioned, I bought my last six cars from Ford, but will continue to but from Moran so long as I get the level of service I have received up to this point!!
In the meantime, please know that I will refer all friends and family to Moran as their new car needs should arise.
I wish you and you family a very Merry Christmas
Jim
**********************
Moran Chevrolet Management,
I wanted to send you an email regarding my latest car purchase. I own a
2008 Dodge Avenger and I was interested in lowering my car payment and driving a car which was easier to maneuver (FYI- Avengers are difficult to parallel park and have a horrible blind spot) I have wanted to do this for a while but honestly, I DREAD car shopping. My past experience with car shopping has not been positive and this time I expected the same. Bait and switch pricing, haggling over my trade in price with me ending up paying too much in the end, being overcharged for a car and walking out of the dealership feeling generally "screwed over" because I am a female shopping for a car. A migrane and being angry when car shopping is not uncommon for me.
I was pleasantly surprised at my entire experience at your dealership. I started online and left my information on the website over the weekend. By Monday morning, I had a voicemail from Hillary. I returned her call and made arrangements to come in test drive/price a Cruze. Still dreading this, I made my way over to the dealership on Tuesday. I was greeted in a sincere manner when I walked in, I met Hillary and from start to finish, she was
great- I was shocked that she remembered our short phone conversation.
Hillary listened to my thoughts and expectations for the car and made suggestions based on my price range. The pricing was worked out in a way that I could understand it and it was explained thoroughly. There were no surprises. When it came time to get a trade in price, I felt that Hillary was on my side. She was an advocate for ME . She got the best price that she could and was working on my behalf.
I think that Hillary said it best when I kept asking her about hidden charges and pricing on my Avenger. She said " I wouldn't do that to you, you are my customer". WOW!! Never before have i hear that!
I walked out of the dealership on Tuesday with plans to pick up my brand new Chevy Cruze leased car on Wednesday. Yes, it was that easy!
When I picked up my car, Hillary and I sat in my new car and she explained all of the features to me. I know she must have been busy but she took the time and she even gave me a tour of the service department and introduced me to various key staff members. When I signed for the car, every charge was
explained to me and in the end, I was HAPPY!
In the end, I felt at ease that I was treated fairly and like a valued customer! it was painless and actually exciting to get a new car!!! I love my new Cruze :)
So, I wanted to THANK YOU for making thing such a positive experience for me. I am not used to this and I wanted to tell you about my experience. We buy/lease cars on the average of every 3 years or so. This was by far the easiest and most pleasant car shopping experience that I have had. See you next time!
A heartfelt Thank you!!
Mrs. Koons
********************
i had a very good experience at moran chevrolet it was painless and i feel i got an excellent deal on this purchase u are the only dealer i no that would give the employee discount and a decent amount for my trade in. jeremy did a good job and i am very happy with the experience and would for sure do business with moran chevrolet again. i have already recommended you to all of my buddies at the fire department where i work. thanks again Rob
********************
I planned on writing to let you know how pleased I was with my service and also the professional service I received from Hilary Griswold, my sales woman. She was very helpful and informative and very patient with my many questions and concerns. She is definitely an asset to your organization.
S. LeBeau
****************************
Everything went really well with the entire transaction. Michelle and I drove up to Ft. Gratiot last week-end and spotted the G6. We had originally found a different one on-line, which was what we initially were going for. But this G6 was more to our liking.
We called Monday morning and spoke to Chris Aleksander and Dave Perala. Tuesday around noon the car was at the Clinton Township location for us to test drive. We bought it that afternoon.
Chris and Dave both made the process of turning in our lease vehicle (from Moran) and buy this one, very easy.
They are both extremely professional and very knowledgeable. We have been Moran customers for years for that very reason- Chris and Dave. They always do what they can to make our purchases or leases work.
Thank you-
Jerry
*************************
I want the management at Moran Chevrolet to know what a wonderful experience I had. Matt Stieber is one of the most professional, courteous and helpful salesmen you could possibly have on your team. He treated me with the utmost respect and helped me make the right choice in purchasing my Grand Prix. I will be back most definitely to purchase my next vehicle from him.
Thank you again.
Pam Berschbach
************************
My service was OUTSTANDING...John Kelly was magical as usual....Pat Oliver
***************************
John Kelly went above and beyond to make sure everything turned out great for me! A big thank you to him!
Nancy Loftis
***************************************
